Control Panel In order to control your server, IDrive offers their in-house control panel. Phone support is active from Monday to Friday between 6:00 AM and 11:30 PM PST.Īs additional support resources, you can watch video tutorials or access their FAQ questions to find answers to the issues you encounter with your server. Customer Support Tech support can be contacted on phone, e-mail, live chat or support form. They also operate from an offshore research and development center and a branch office that are both based in Bangalore, India.
Data Center The company is based in Calabasas, California (USA). Reliability IDrive guarantees at least 99.9% uptime availability as stated in their SLA. They are a risk-free company as you can request a refund within 15 days from the moment of purchase. If you choose a 2-year contract, you get 50% off on your first year. For instance, if you choose a 1-year contract, you get 25% off on your first year. There are also discounts available at IDrive.
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You can either choose the free plan or one of the plans that require a particular fee. Price & Cost Their prices are reasonable when compared to similar cloud configurations on the market. One disadvantage that might appear is that there is a storage limit which, if exceeded, requires an additional fee ($0.25GB/month for the Personal plan and $0.50GB/month for the Team/Business plan). They claim to have hosted the websites of over 3 million customers.Įxcept for the free plan, all cloud servers have the following backup features included:Backup (made for multiple computers and devices) Core processors are based on IDrive, RemotePC or IBackup. Editorial ReviewServices: Storage/Backup | Redirected from A private company, IDrive specializes in cloud & VPS services, cloud storage as well as online backup.
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